Shipping policy
Online orders are processed Monday-Friday, from 12 pm-5 pm, excluding holidays. We strive to send out orders within 1-2 business days.
You have the option to choose a shipping rate with or without tracking on orders under $50. Orders over $50 will automatically be charged a shipping rate with tracking. Orders without tracking, you will receive a confirmation email when your order is sent. Orders sent without tracking, requests for replacement or refund if item(s) are lost, stolen or damaged, will be denied. Orders with tracking, you will receive an email confirmation of shipment with a tracking number once the order has been packaged and dropped off at Canada Post.Â
ALL ORIGINAL ARTWORK IS FINAL SALE. Packages lost, stolen, or damaged in transit are not the responsibility of PETAL HOUSE PRINTS.
If you have any questions or need further assistance, please don't hesitate to reach out: info@petalhouseprints.com